Cancelations and Refund Policy

Cancelations
Please note that booking has a 48-hour cancelation policy. Full refund if you cancel more than 48 hours prior to the appointment date. 50% refund if you cancel 24 hours or less prior to the appointment. No refund for same day cancellations or no call/no shows. The sessions packs expire 90 days from first hour of use. The first session has a money-back guarantee.
Terms of use
Design sessions can be used in minimum of 1 session block at a time. One session lasts 5 minutes. Back-to-back sessions will get a ten-minute break in the middle. For example, if you have booked two sessions from 3:00 to 5:00, we will have a 10-minute break from 3:50 to 4:00 and the consultation will end at 4:50. You can use your booked sessions in three ways: as an online consulting session, as a one-on-one online work session, or as a "hired architect" service, in which I work on your project without you. The "hired architect" mode is used for final layout work like plan dimensioning or repetitive work like renders.